These Terms are the agreement between you and Fishrift for using fishrift.com, docs.fishrift.com, the Fishrift bots, overlays, plugins and API (together, "Fishrift"). You accept them by ticking the box when you create your account, or when Fishrift asks you to. We keep a record of that. We have tried to write them in plain language. If something is unclear, email legal@fishrift.com and we will explain it.
Fishrift is run from the Netherlands. Our full company details, including our address and Chamber of Commerce (KvK) number, are on our Legal Notice page.
Fishrift is in Alpha. Features are actively being built and may change, break or be removed. Section 17 explains how we handle that.
You must be at least 18 years old to create a Fishrift account. Viewers can watch a stream that uses Fishrift at any age allowed by the streaming platform, but only people aged 18 or over may sign in to Fishrift.
If you use Fishrift for a business (for example, if streaming is your job or you act for a company), you confirm you may accept these Terms for that business. Some protections in these Terms only apply to consumers, and we say so where that is the case.
You sign in with a Connected service such as Twitch, YouTube or Kick. Keep that account secure, because anyone who controls it can control your Fishrift account. Tell us at legal@fishrift.com straight away if you think someone else has access.
Give accurate details and keep them up to date. Do not create accounts to get around a suspension or a limit.
You can invite Team members and choose what they may do. You are responsible for what Team members do through your account, so only invite people you trust and remove them when they no longer help you. Invite links expire after 10 minutes and work once.
Some features give you a secret token or key, for example to pair a Stream Deck, connect Streamer.bot or send donations from another site. Treat these like passwords. If one leaks, revoke it in your dashboard.
Fishrift works by connecting to services that other companies run. When you connect one, you allow Fishrift to read and act on that account within the permissions you approve, for example to read chat, show alerts, moderate chat as you, create channel point rewards or add songs to your Spotify queue.
Content you upload or create stays yours. You only give us the rights we need to run Fishrift for you: you give Fishrift a free, worldwide, non-exclusive licence to store, copy, process, show and send your Content as needed to provide the features you use. This licence ends when you delete the Content or your account, except for copies in backups that are overwritten within 30 days, and except for Content you shared with others as described in 6.2.
Some features let you share Content, for example an alert or overlay on your public Alerts page. When you share something, other Creators may copy and use it within Fishrift. Only share Content you are allowed to share.
You must have the rights to everything you upload, including music, sounds, images and fonts. Do not upload Content listed in section 10.
When you switch on features that interact with your Viewers, such as the chatbot, loyalty points, giveaways, song requests, text to speech or the Discord bot, you decide how they are used in your channel.
When Fishrift handles Community data because you switched on a feature, you decide why and how that data is used in your channel, and Fishrift processes it for you. For that processing, this section is the data processing agreement between you and Fishrift required by article 28 of the GDPR. Fishrift also uses some of this data for its own purposes (running, securing and improving Fishrift, and cross channel features such as Viewer accounts and cosmetics). For those purposes Fishrift is responsible itself, as explained in our Privacy Policy.
What, why and how long. The data types are listed in the Privacy Policy (Viewer usernames and IDs, chat activity counts, watch time, loyalty points, event data such as follows, subs, cheers and tips with any message, giveaway and queue entries, song requests, quotes, and in Discord, member names and IDs, roles, tickets and transcripts, moderation cases, birthdays and giveaway entries). We process them only to provide the features you switch on, for as long as your account exists or until you delete them.
Our commitments. Fishrift will:
Transfers outside the EEA follow section 8 of the Privacy Policy.
Do not use Fishrift to:
Found a security problem? Please report it to legal@fishrift.com. We will not take action against anyone who reports in good faith and does not access more data than needed to show the problem.
This section explains how we moderate, as required by the EU Digital Services Act (DSA).
We moderate Content that is stored on Fishrift and shown to others, such as public profiles, bios, links, ripples, shared alerts, uploaded media and public command lists. We do not monitor your stream or the chat on your platform; moderation there is done by you and that platform.
Moderation decisions are made by people at Fishrift, after a report or when we find something ourselves. We do not use automated systems to remove Content or close accounts. The spam filters in the chatbot are tools you configure for your own chat; they are not Fishrift moderation.
Anyone can report Content they believe is illegal or breaks these Terms by emailing legal@fishrift.com. Please include:
We confirm receipt, review reports carefully and objectively, and tell you what we decided and how you can challenge it.
Depending on how serious it is, we may hide or remove Content, limit a feature, suspend an account for a set time, or close it. We act in proportion to the problem and consider how serious it is, whether it was intentional and whether it happened before.
If we restrict your Content or account, we tell you by email or Sonar what we did, why, which rule or law it was based on, whether we found it ourselves or after a report, and how you can challenge it. We may skip this only where the law forbids telling you, for example during a police investigation.
Reply to our message or email legal@fishrift.com within six months. Someone who was not involved in the first decision reviews it, and we reverse it if we got it wrong. You can always go to court instead.
We may suspend accounts that often post clearly illegal Content, and stop handling reports from people who often send clearly unfounded ones, after a warning.
If we learn of something that suggests a threat to someone's life or safety, we inform the police.
For copyright complaints, use the steps in 11.3 and add which work you own and that you are the rights holder or act for them. The person whose Content we remove may send a counter notice by replying to our message.
Your public profile, links page, schedule, command list, leaderboards and activity feed are visible to anyone and available through the public API. You can make your profile private in your account settings, and you can hide Viewers from your leaderboards. Do not use Fishrift to publish information about Viewers that they would not expect to be public.
Fishcoins (or whatever name a Creator gives their points):
Games that use points, such as the gamble command or the Rift of Fortune, only ever use points, never money.
The public API, custom widgets and our integrations (Stream Deck plugin, Streamer.bot, OBS connection, external donation webhook) are provided free and as they are. We may add rate limits or change endpoints, and we will document changes at docs.fishrift.com. Use the data you get only in ways the people it is about would expect, follow the Privacy Policy, and do not try to get around limits. Local software such as OBS, Streamer.bot and the Stream Deck app runs on your own computer; you are responsible for keeping it and your network secure.
Fishrift has a free plan. The paid plans (Goldfish, Tuna and Shark) are not on sale yet. Until they are, nobody is charged anything. When they launch, these rules apply:
Prices are shown in euros including VAT before you pay. Payments are handled by Stripe. A plan renews every month (or year, if you choose that) until you cancel.
Cancel any time in Account, then Subscription. It takes a few clicks and you get a confirmation by email. Your plan keeps working until the end of the period you paid for, and you are not charged again.
If you are a consumer in the EU, you may withdraw from a new paid plan within 14 days after you bought it, without giving a reason, using the withdraw from contract button in Account, then Subscription, or by emailing legal@fishrift.com. Because you can use the paid features straight away, you will be asked at checkout to confirm that you want the plan to start immediately. If you then withdraw within the 14 days, you pay only for the days you had the plan, and we refund the rest within 14 days, to the same payment method.
When you start a paid plan, we save exactly what it includes at that moment: storage, features and price. While your subscription stays active, Fishrift will never raise your price, remove features from your plan or lower your storage. If we improve a plan, you may opt in to the improvements; saying no does not change what you have. This promise stays in force if Fishrift changes owner. If your subscription ends and you start again later, the plan as it is on that day applies.
We tell you by email and Sonar and give you a grace period of 14 days. After that the account moves to the free plan. Files above the free storage limit are then deleted, but only after the warnings described in the Fair Use Policy.
Memberships, a store and payouts to Creators are not available yet. Before they launch we will publish the terms that apply to them, with at least 30 days notice. Our planned fees are:
| Feature | Fishrift fee |
|---|---|
| Donations through Fishrift | 0% |
| Creator memberships (coming soon) | 5% of each successful payment |
| Creator store (coming soon) | 5% of each successful payment |
Payment providers may charge their own fees on top.
Because Fishrift is in Alpha, we may change, replace or remove features, and the service may sometimes be unavailable. We try to announce significant changes in advance by Sonar or email. If you have a paid plan, the Grandfathering Guarantee applies to the features of your plan, and if we remove a feature you paid for, you may cancel and get a refund for the unused part of your current period.
You can stop using Fishrift at any time. To close your account, go to Account settings and request closure, or email privacy@fishrift.com. We delete your account as described in the Privacy Policy.
We may suspend or close an account if it seriously or repeatedly breaks these Terms, if the law requires it, or to prevent fraud or harm to others. Unless that would be unsafe or unlawful, we warn you first and give you a chance to fix the problem, and we always give you a statement of reasons (section 11.5). We may also close accounts that have not been used for 24 months, after warning you by email at least 30 days before. If we stop offering Fishrift altogether, we give at least 60 days notice and refund any unused prepaid period.
Your public profile disappears straight away, and your data is deleted as described in the Privacy Policy. You can ask us for a copy of your data before your account is deleted. Sections 6.2, 13, 19, 20 and 22 continue to apply.
We build Fishrift with care, but we provide it as it is and as available, especially during Alpha. We do not promise it will always work without errors or interruptions.
If Fishrift is liable to you, our total liability is limited to the greater of what you paid Fishrift in the 12 months before the event or €100. We are not liable for indirect loss such as lost income, lost sponsorships or lost data that you could have backed up.
These limits do not apply to damage caused by our intent or gross negligence (opzet of bewuste roekeloosheid), to death or personal injury, or to any right that the law does not allow us to limit. If you are a consumer, you keep all your mandatory rights under Dutch and EU consumer law.
If you use Fishrift for a business and a third party makes a claim against Fishrift because of your Content, your community features or your breach of these Terms or the law, you will cover the reasonable costs of that claim. This section does not apply to consumers.
We may update these Terms, for example when we add features or the law changes. For changes that matter to you, we notify you by email and Sonar at least 30 days before they apply, and we explain what changes. If you do not agree, you can close your account before the change applies, and if you have a paid plan, we refund the unused part. Changes needed only to follow a new law, or that only benefit you, may apply sooner. Previous versions are available on request.
Most problems are solved quickly by email. Contact legal@fishrift.com and we will reply within 15 working days.
Dutch law applies. If you are a consumer living in another EU country, you also keep the protection of the mandatory consumer laws of your country.
Disputes go to the competent court in the Netherlands. If you are a consumer, you may also go to the court where you live. We are not affiliated with an out of court dispute resolution body for consumers.
Published 4 October 2026 · Applies to new users from 4 October 2026 and to existing users from 4 November 2026 · Fishrift, The Netherlands · legal@fishrift.com