These Terms of Service ("Terms") govern your use of Fishrift and all services, features, and products made available through fishrift.com ("Platform"). By creating an account or using the Platform in any way, you agree to these Terms. If you do not agree, do not use the Platform.
Fishrift is a creator tools and monetisation platform. We provide streamers and content creators with tools to manage livestream overlays, alerts, activity feeds, a chatbot, loyalty systems, and public creator profiles — and to monetise their audience through donations, memberships, and digital product sales.
Fishrift is currently in Alpha. This means features are actively being built and may change, break, or be removed. We will communicate significant changes via email and via Sonar (our in-app notification system) at least 30 days before any material change takes effect.
Fishrift is a platform facilitator, not a seller. When a fan purchases a membership or digital product from a creator on Fishrift, the legal transaction is between the fan and the creator. Fishrift provides the infrastructure and payment facilitation but is not a party to that transaction, does not take ownership of any goods or services sold, and is not the merchant of record.
Payment processing is handled by Stripe, Inc. and its affiliates ("Stripe") under Stripe's own terms of service. Fishrift uses Stripe Connect to enable creators to receive payments directly.
You must be at least 18 years old to create an account, accept payments, or make purchases on the Platform. By using the Platform, you represent that you meet this requirement.
Users must provide accurate, complete, and current information during registration and keep it updated. Accounts created with false information may be suspended or terminated.
To access most Platform features you must register an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
Notify us immediately at legal@fishrift.com if you become aware of any unauthorised use of your account. Fishrift is not liable for losses resulting from unauthorised use of your account where you have not notified us promptly.
You may not create multiple accounts to circumvent suspensions, bans, or Platform Fee obligations.
Creators may invite team members (Engineer, Pilot, Commander, Navigator, Mission Controller) with varying levels of access. Creators are responsible for all actions taken by their team members through Fishrift. Invite links expire in 10 minutes and are single-use. Revoke access immediately if a link is compromised.
When a Creator accepts donations, sells Digital Products, or offers Memberships through Fishrift, the Creator is the legal seller of those goods and services. The contract of sale is formed directly between the Creator and the Fan. Fishrift is not a party to that contract.
Fishrift provides:
Fishrift does not:
Creators are solely responsible for:
Fishrift does not collect, remit, or manage taxes on behalf of Creators. Creators are responsible for determining, collecting, and remitting all applicable taxes (including VAT and income tax) on their sales. Fishrift may provide tools to assist with tax calculation but the legal obligation remains with the Creator.
Fishrift offers a free tier (Creator) and paid tiers (Goldfish, Tuna, Shark) that unlock additional platform features.
When you subscribe to a paid Fishrift tier, Fishrift takes a snapshot of exactly what that tier includes at that moment — storage, features, and price. This snapshot is your personal agreement with Fishrift. Fishrift will never:
If Fishrift improves a tier (adds features, increases storage), existing subscribers may opt into the improvements. Declining an improvement does not affect your existing snapshot.
This guarantee survives any change in Fishrift's ownership or business model.
You may cancel your subscription at any time from Account → Subscription. No dark patterns. One click to cancel.
Under EU consumer law (Directive 2011/83/EU, implemented in Dutch law as Boek 6 BW), you ordinarily have a 14-day right of withdrawal from the date of your first payment.
By subscribing to a Fishrift paid plan, you explicitly request immediate access to the paid features and confirm — via the checkbox presented at checkout — that you waive your right of withdrawal in accordance with Article 16(m) of Directive 2011/83/EU. This waiver is logged with a timestamp, your IP address, and the exact text you agreed to at the moment of subscription.
You may cancel your subscription at any time from Account → Subscription. Cancellation takes effect at the end of the current billing period. No refunds are issued for remaining days of a paid period, except where required by applicable mandatory law that cannot be excluded by this waiver.
If Fishrift changes the price of a tier for new subscribers, existing subscribers receive at least 30 days' notice before any change affects their billing. Per the Grandfathering Guarantee, existing subscribers never pay the new price unless they cancel and resubscribe.
| Transaction type | Platform Fee |
|---|---|
| Donations (native Fishrift system) | 5% |
| Memberships | 5% of each successful payment |
| Digital Store products | 5% of each successful payment |
| External donations (Ko-fi, Patreon, webhooks) | 0% |
| Free tier memberships (€0) | No fee |
The Platform Fee is deducted automatically via Stripe Connect before funds are paid out to the Creator.
Stripe charges its own payment processing fees separately from Fishrift's Platform Fee. These fees are set by Stripe and are not controlled by Fishrift. Current rates are available at stripe.com/pricing.
Fishrift may change its Platform Fee with at least 30 days' written notice. Continued use after the notice period constitutes acceptance. Creators who do not accept the new fee may terminate their account before the new fee takes effect.
To accept Memberships or sell Digital Products, Creators must connect a Stripe account via Stripe Connect Express. Creators agree to Stripe's Connected Account Agreement in addition to these Terms.
Under the Stripe Connect structure, funds paid by Fans are never in Fishrift's possession or control. All funds flow directly between Fan, Stripe, and Creator. Fishrift receives only its Platform Fee portion via Stripe's fee splitting mechanism.
Funds are paid out to Creators by Stripe according to Stripe's standard payout schedule. Fishrift does not control payout timing.
Stripe requires Creators to complete identity verification (KYC) as part of Stripe Connect onboarding. Fishrift has no access to and no control over Stripe's verification process.
Creators may create membership tiers with a name, price, and description of benefits. Creators set their own prices and define their own benefits. Fishrift does not guarantee or warrant any benefits described by Creators.
By subscribing to a Creator's membership tier, a Fan enters into a recurring subscription agreement directly with the Creator, facilitated by Stripe. The Fan authorises recurring charges at the interval set by the Creator.
Fans may cancel their membership subscription at any time. Cancellation takes effect at the end of the current billing period. Fishrift does not issue refunds for partial billing periods unless required by applicable consumer law.
Creators who offer memberships must:
Creators who sell Digital Products through Fishrift are acting as the legal seller. The product sale contract is between the Creator and the Fan. Fishrift is not a party to that contract.
Under EU consumer law, Fans have a 14-day right of withdrawal on digital product purchases. This right is waived when the Fan explicitly consents to immediate delivery and acknowledges loss of withdrawal rights, per Article 16(m) of Directive 2011/83/EU. Fishrift facilitates this consent capture at checkout. Creators are responsible for honouring withdrawal rights for Fans who did not provide this consent.
Fishrift delivers purchased Digital Products via a download link sent to the Fan on purchase. Fishrift stores the file on behalf of the Creator and facilitates delivery. The Creator is responsible for ensuring the file is correct and accessible.
Fishrift supports a generic external donation webhook system. This allows Creators' own websites or payment processors to trigger Fishrift alerts when a donation is confirmed.
In this system:
Creators may publish content related to their streaming, creative work, and community — subject to the restrictions in Section 12.2.
The following content is strictly prohibited on the Platform:
Fishrift may remove content that violates this policy without prior notice. Repeat violations may result in account suspension or termination.
If you believe content on the Platform infringes your copyright, please send a written notice to legal@fishrift.com including:
Fishcoins (or any name a Creator assigns to their loyalty currency) are a virtual loyalty currency with no monetary value. They:
Fishrift is not responsible for Fishcoins lost due to technical issues, Creator decisions, or account termination.
Fishrift's collection and processing of personal data is governed by the Fishrift Privacy Policy at fishrift.com/privacy, which forms part of these Terms. By using the Platform, you agree to the Privacy Policy.
Fishrift processes personal data in accordance with the EU General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679).
Users may not:
Fishrift may suspend or terminate any account, with or without notice, for violation of these Terms, fraudulent activity, chargeback abuse, or any conduct harmful to the Platform, other users, or third parties.
Creators may close their account at any time via account settings. Upon closure, active Fan memberships are cancelled at the end of the current billing period. Creators remain responsible for fulfilling outstanding Digital Product access.
Upon termination, the Creator's profile and content will be removed from public view. Personal data is deleted per the Privacy Policy. Platform Fees already earned by Fishrift are non-refundable.
The Platform is provided "as is" and "as available." Fishrift makes no warranties, express or implied, regarding uninterrupted availability or error-free operation.
To the maximum extent permitted by applicable law, Fishrift's total liability to any User for any claim is limited to the greater of the total amount paid to Fishrift in the 12 months preceding the claim or €100. Fishrift is not liable for indirect, incidental, special, or consequential damages.
Nothing in this section limits rights that cannot be excluded or limited under applicable Dutch consumer law or EU consumer protection law.
Creators agree to indemnify and hold harmless Fishrift, its officers, employees, and agents from any claims, damages, or expenses arising from Creator content or products, breach of these Terms, or Creator's failure to comply with applicable tax or consumer protection obligations.
These Terms are governed by the laws of the Netherlands.
Disputes shall be subject to the exclusive jurisdiction of the competent courts in the Netherlands, subject to any mandatory consumer protection provisions under applicable law.
EU consumers may also use the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.
Before initiating formal proceedings, both parties will attempt to resolve disputes informally by contacting legal@fishrift.com. Fishrift will respond within 15 business days.
Fishrift may update these Terms at any time. For material changes, Fishrift will notify Users via email or Sonar at least 30 days before the change takes effect. Continued use after the notice period constitutes acceptance. Users who do not accept updated Terms may terminate their account before the effective date.
Fishrift The Netherlands legal@fishrift.com
For urgent matters relating to illegal content or law enforcement requests: legal@fishrift.com
Previous versions of these Terms are available on request.